1. Acceptance of Terms
By accessing the Peptonomy website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or purchase our products.
2. Research Use Only Disclaimer
All products offered on Peptonomy are strictly intended for laboratory, educational, and scientific research purposes only. Products are not for human or animal consumption, medical diagnosis, therapeutic application, or personal use. By purchasing, you confirm that you are a qualified researcher or institution equipped for proper laboratory handling.
3. Customer Account & Eligibility
Customers are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account. You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to place an order.
4. Product Information & Availability
We endeavor to present accurate product details, specifications, and availability. However, product catalog listings and stock levels may be updated without prior notice. In the event of an inventory discrepancy, our customer service team will contact you promptly.
5. Pricing & Payment Terms
All prices listed on the website are displayed in Indonesian Rupiah (IDR) unless otherwise stated. Payment methods offered include Manual WhatsApp ordering, Bank Transfer, QRIS, Credit Card, and Crypto gateway processing as enabled in our checkout system.
6. Ordering & Confirmation
An order confirmation is generated upon successful submission. For manual WhatsApp orders, final details and payment instructions are confirmed directly with our customer service team prior to order fulfillment.
7. Shipping & Delivery
Shipping schedules follow our established dispatch timelines. Risk of loss and title for products pass to the customer upon delivery to the carrier. Shipping fees and estimated transit times are communicated during checkout or order confirmation.
8. Return & Refund Policy Reference
All product returns, exchanges, or order discrepancy claims are governed by our dedicated Return & Refund Policy. Requests are handled manually through our Customer Service team via WhatsApp.
9. Intellectual Property
All content on this website, including logos, text, graphics, images, and software, is the property of Peptonomy and is protected by applicable intellectual property laws. Unauthorized reproduction or redistribution is prohibited.
10. Limitation of Liability
To the fullest extent permitted by law, Peptonomy shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or products.
11. Contact & Inquiries
If you have any questions regarding these Terms & Conditions, please visit our Contact Us page or connect directly with our WhatsApp Support Team.
